Frequently Asked Questions
What types of products do you offer?
At Riding Sphere, we specialize in high-quality protective gear and electric scooters tailored for adventure enthusiasts. Whether you're looking for a comprehensive skateboard protective gear kit or a powerful electric scooter, we have you covered for all your extreme sports needs!
How do I choose the right protective gear?
Choosing the right protective gear is essential for your safety and comfort. We recommend considering the type of activity you'll be doing, your skill level, and personal preferences. Our product descriptions provide detailed information to help you make an informed decision. If you have specific questions, feel free to reach out to our customer support!
Are your electric scooters suitable for all terrains?
Yes! Our electric scooters are designed to handle various terrains, ensuring a smooth and enjoyable ride whether you're on city streets or rugged paths. Be sure to check the specifications of each scooter to find the one that best suits your adventure style!
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your gear or scooter, please contact us within a specified timeframe for assistance with returns or exchanges. We’re here to help you find the right fit!
How can I contact customer support?
You can reach our friendly customer support team through our website's contact form or by emailing us directly. We aim to respond to all inquiries as quickly as possible, so don’t hesitate to reach out with any questions or concerns!
Do you offer international shipping?
Yes, we do offer international shipping! We want our adventure-loving customers around the globe to enjoy our products. During checkout, you can select your country to see shipping options and costs.
How do I care for my protective gear?
Taking care of your protective gear is crucial for its longevity. We recommend cleaning it regularly with mild soap and water, avoiding harsh chemicals. Always check the care instructions specific to each product for the best maintenance practices.
Can I track my order?
Absolutely! Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package's journey until it arrives at your doorstep.